Privacy Policy

We are committed to protecting the privacy and personal data of all users who utilize our Self Check-In system. This Privacy Policy explains how we collect, use, disclose, and store your personal data in accordance with applicable data protection laws.

1. Personal Data We Collect

When you use our Self Check-In system, we collect the following information:

  • Booking Channel
  • Booking Number
  • First Name
  • Last Name
  • Passport Number or Thai ID
  • Uploaded copy of Passport or Thai ID Card
  • Email Address
  • Phone Number
  • Check-in Date
  • Check-out Date

2. Purposes of Data Collection

We collect and process your personal data for the following purposes:

  • To manage your room booking and facilitate the check-in process
  • To verify your identity in compliance with applicable laws
  • To contact you regarding your stay or in case of emergencies
  • To enhance and improve our services and customer experience

3. Data Retention

Your personal data will be securely stored and retained only for as long as necessary to fulfill the purposes stated above or as required by law.

4. Data Disclosure

We will not disclose your personal data to third parties except in the following circumstances:

  • With your explicit consent
  • As required by law or by order of a competent authority
  • To third-party service providers involved in the booking or check-in process (e.g., booking platforms or software providers), under confidentiality agreements

5. Your Rights

You have the right to:

  • Request deletion of your data (subject to legal exceptions)
  • Withdraw your consent at any time

To exercise any of these rights, please contact us using the details provided below.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, you may contact us at: